Ikebana vases for flower arrangement by Janet Jacobs Pottery.

FREQUENTLY ASKED QUESTIONS


What is Ikebana flower arranging?

Ikebana is a Japanese style of flower arranging which can consist of a single flower or an odd number of flowers in a shallow or flat container.


How much water should be used in the vase?

The water level should reach the top of the pin frog.


How do I clean my Ikebana vase?

To clean the inside of the vase, use a mixture of water and several drops of bleach.


Will the Ikebana vase stain my furniture?

Place a small coaster under the vase to protect furniture.


What kinds of  flowers can I use in my Ikebana flower arrangement?

Any kind of fresh cut flowers can be used.  Examples of longer lasting flowers are Gerber daises, lavender, bird of paradise and mums.  Palm fronds, dried flowers or silk flowers also work well.


Why does my vase look slightly different than the photo on the web site?

Each vase varies slightly in size and shape because they are hand made, one at a time in Ojai, CA. Each vase is signed by Janet Jacobs.  You will be amazed that you can get a custom hand-thrown pot made for such a very reasonable price by ordering on this website.  Why not buy several to have available for the next time you need a gift for someone?


Can you make my vase using different colors?

All four series are currently available in the ten colors shown on this website.  If you would like to order in a different color, please contact Janet or call 805-640-7471.  For an additional charge, she will produce any of the Ikebana vases shown in the color that complements your decor.   


What is your privacy policy?

All of your personal information will be kept confidential and will not be shared or sold to any other parties except as necessary to process your order.


What is your shipping policy?

All items are carefully packed to protect against breakage and shipped via UPS or USPS.  Shipping rates are $5.95 for orders up to $35, $11.95 up to $90, $14.95 up to $150.  For wholesale orders, please inquire as to shipping costs and wholesale discounts.


How long will it take to ship my vase?

If your item is in stock, it will be shipped within 5 business days.  If the color choice you have selected is not currently in stock, shipment will take 2 to 4 weeks.  If your item is not in stock, we will notify you by email and suggest an alternate if you need the item quickly.


What is your return policy?

If you are not completely satisfied with your purchase, please contact us for a return authorization within 30 days.  Simply return the piece to us in resellable condition and Janet will cheerfully refund your purchase price, less any shipping fees.

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Copyright 2012 Janet Jacobs Pottery. All rights reserved.
For more information, please contact Janet at janet@JanetJacobsPottery.com, or call 805-640-7471

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